Age Verification Policy

LuckyMooseReelz.com is intended for users aged 20 years or older in Canada. We do not knowingly allow access by minors.

1) Age-gating measures

• Age confirmation prompts (for example, stating you are 20+).
• Date of birth collection during registration or before accessing age-restricted features.
• Access controls to restrict or suspend features until checks are completed where required.

2) How we may verify age

We may verify your age and identity using one or more of the following methods:

• Account checks (reviewing the details you provide such as full name, date of birth, and contact information).
• Electronic verification using reputable data sources or verification services (where available) to confirm age/identity.
• ID request (manual verification) if automated checks are unavailable or inconclusive, or if we suspect underage use.

3) Acceptable ID (if requested)

If we ask for proof of age, we may request a clear copy/photo of one or more of the following:

• Passport
• Canada driver licence
• Canadian Access Card (or equivalent government/recognised proof-of-age card)

We may also request a selfie (liveness check) or proof of address to help confirm the ID belongs to you. We only request what is reasonably necessary.

4) Re-verification and ongoing monitoring

We may re-verify age/identity at any time, including when details change, if we detect unusual activity, or if required for compliance. Until verification is completed, we may restrict access or place the account on hold.

5) If we suspect a user is under 20

• We may suspend or restrict the account pending verification.
• If underage use is confirmed, we may close the account and block further access.
• We may retain limited records as required to meet legal, audit, and safeguarding obligations.

6) Data handling and privacy

Any personal information collected for age verification is handled securely and used for verification, compliance, and fraud-prevention purposes. We process personal information in line with the Canada PIPEDA and our privacy practices. Where possible, we limit collection, restrict access, and retain verification data only as long as necessary.

7) Reporting concerns or requesting help

If you believe someone under 20 is using LuckyMooseReelz.com, or you want to report suspected misuse, contact us and include any relevant details (username, email, dates, and a description of the concern). We will review and take appropriate action.